Why J M Scully?
Why choose J M Scully? In a marketplace where competition is fierce and customers have numerous choices available to them how do we demonstrate a point of differentiation to our customers? We are often required to articulate why we should be provided with a particular opportunity and over the years we have evolved and developed a set of unique selling points encouraged by the simple fact that all our customers use J M Scully time and time again.
We have shown below a short summary of why we feel we are different to the rest, but more importantly, what that means for our customers. Click on each of the links for more detail if needed:
A dedicated approach to Health & Safety
The health and safety of anyone affected by our work is a primary consideration for us at JM Scully Ltd. We are determined to send everyone home safe and well at the end of each working day. Our excellent reputation has been earned through continuous collaboration with our long-standing clients, and through consistent and robust development of our health and safety management systems. That reputation is as important to us, as we know our client’s reputation is to them, and we recognise that each reflects profoundly on the other. You can be assured that your high standards are in safe hands when you work with JM Scully Ltd.
A dedicated, competent health and safety team based at our head office in Dorset supports managers for each project to ensure appropriate processes are sufficiently developed for every task, and that fluid communication is maintained between all parties. We plan, perform, monitor and review every project to ensure this support continues to develop as work methods and technologies improve.
Our industry here in the UK and the ever-changing Global marketplace creates a constant need for business to innovate. We know that you need to stay one-step ahead of your competition so we strive to give you something that really counts. We don’t just innovate for the sake of it – we only focus on what we can do to make your business better.
One of our key areas of innovation is in the field of Lean Construction and here at J M Scully we have become advocates of the principles of Lean on numerous projects. Some of our clients insist on it, others have come to enjoy the benefits that Lean can deliver on a typical project time and time again.
An evolution of our can-do approach and focus on ensuring high levels of customer satisfaction can be seen in our approach to urgent client requests. We have over the years slowly developed and refined our reaction time and quality of service to meet our client’s urgent needs often in a ‘Disaster Recovery’ situation through Fire, Flood or wind damage to their property. Knowing how to react quickly with the right people who can provide assurance to our client’s that we will carefully manage the situation to a successful conclusion as quickly as possible has become a unique selling point for our business. Take a look at what we have done.
Financially strong and independent
We pride ourselves on our financial strength with a solid credit rating and a proud history of looking after our valued supply chain.
A significant benefit of family ownership is one of independence, where we are in control of our own destiny and not beholding to any financial institutions.
This gives our customers the confidence that we will not only sustain in delivering on their needs, especially on large, long term projects or multiple site roll-outs but through ensuring we always have the ability to constantly add value.
Family owned means you get a business that can make decisions for the long term that directly benefit its customers and employees. We have second-generation family members managing the day to day business activities where our values and beliefs that helped develop and grow our business over 30 years ago still prevail. You benefit from direct access to the owners and key decision makers at all times.
Just read some of our customer testimonials and you will see we actually deliver on this point of differentiation, easy to say but difficult to achieve. Often called upon to go the extra mile – our empowered Customer Managers really do embody all that is good about J M Scully.
Long term relationships with high levels of repeat business
Our customer base is made up of very well known brands and it is a real delight to be associated with them but we know that we must always deliver on the basics of time cost and quality and there is no room for complacency that can come from familiarity. Really knowing our customers through time allows us to deliver on their expectations time and time again and we can help them to deliver on their objectives whilst seeking new and innovative ways to add value.
We are not encumbered by the demands of a large and structured organisation with multiple layers of management and divisions. We are big enough to deliver on our customer’s requirements but our can-do approach and structure allows us to react quickly to a customer’s urgent needs or a change in our market.
Where the mechanical and electrical elements of most modern construction and fit-out schemes can be 40% of the total project cost having the ability to directly manage our own electrical division is critically important to us and once again gives us the control to the benefit of our customers. We also recognise the increasing complexity of projects and the demands this places on the electrical packages and we feel this is money well spent to ensure J M Scully remain a competitive force for the future.
Our own MEP service provision
Where the MEP elements of most modern construction and fit-out schemes can be 40% of the total project cost, having the ability to directly manage our own teams to deliver these elements is critically important to us and allows us to deliver additional benefit to our customers.
Here at J M Scully we have our own Electrical and Plumbing teams led by dedicated experienced and time served Account Managers delivering significant added value to our core service offer.
We recognise the increasing complexity of projects in the Retail, Leisure and Commercial sectors and the demands placed on such packages so having the ability to choose our own market tested teams and leverage the benefits that come from close control and collaboration for our clients provides a valuable point of difference for J M Scully.