Why J M Scully?
Why choose J M Scully? In a marketplace where competition is fierce and customers have numerous choices available to them how do we demonstrate a point of differentiation to our customers? We are often required to articulate why we should be provided with a particular opportunity and over the years we have evolved and developed a set of unique selling points encouraged by the simple fact that all our customers use J M Scully time and time again.
We have shown below a short summary of why we feel we are different to the rest, but more importantly, what that means for our customers. Click on each of the links for more detail if needed:
Health & Safety
The health and safety of anyone affected by our work is a primary consideration for us at JM Scully Ltd. We are determined to send everyone home safe and well at the end of each working day. Our excellent reputation has been earned through continuous collaboration with our long-standing clients, and through consistent and robust development of our health and safety management systems. That reputation is as important to us, as we know our client’s reputation is to them, and we recognise that each reflects profoundly on the other. You can be assured that your high standards are in safe hands when you work with JM Scully Ltd.
We are determined to continually improve our health and safety culture. We accomplish this by specifically promoting positive perceptions and attitudes to safe working practice at all levels throughout our organisation, as well as throughout our supplier base. Our Management Systems, Policies and Procedures have all been developed over the last 30 years with that fundamental goal.
We take seriously our statutory and civil duties to provide a safe work place and healthy environment for all, but we are never satisfied to simply ‘comply’. We aim to exceed expectations in every area of our work, and our health and safety performance is certainly no exception.
A dedicated, competent health and safety team based at our head office in Dorset supports managers for each project to ensure appropriate processes are sufficiently developed for every task, and that fluid communication is maintained between all parties. We plan, perform, monitor and review every project to ensure this support continues to develop as work methods and technologies improve.
We believe that supporting our employees with suitable provision of sufficient relevant information, instruction, training and supervision, coupled with proactively encouraging every individual to communicate relevant feedback effectively, fully equips the company to deal competently with any challenges we face within our demanding sector. We publish a monthly ‘JM Scully Health and Safety Newsletter’ for all employees and contractors that continues to build into a freely available, comprehensive reference source.
As an organisation, we continue to maintain an impressive array of accreditations and approvals from third party organisations that provide further testimony to our ongoing commitment to health and safety. We also hold independently verified ISO accreditations for our Environmental and Quality Management systems.
Our industry here in the UK and the ever-changing Global marketplace creates a constant need for business to innovate. We know that you need to stay one-step ahead of your competition so we strive to give you something that really counts. We don’t just innovate for the sake of it – we only focus on what we can do to make your business better.
Our customers have specific goals in respect of sustainability, particularly in the Retail sector where the integrity of a retailers brand is paramount. We have developed a range of sustainable solutions instructed either by our customers or where we ourselves have taken on the challenge and have been instrumental in taking the lead and implementing them to the benefit of all.
An evolution of our can-do approach and focus on ensuring high levels of customer satisfaction can be seen in our approach to urgent client requests. We have over the years slowly developed and refined our reaction time and quality of service to meet our client’s urgent needs often in a ‘Disaster Recovery’ situation through Fire, Flood or wind damage to their property. Knowing how to react quickly with the right people who can provide assurance to our client’s that we will carefully manage the situation to a successful conclusion as quickly as possible has become a unique selling point for our business. Take a look at what we have done.
Financially strong and independent
We pride ourselves on our financial strength with a solid credit rating and a proud history of looking after our valued supply chain.
A significant benefit of family ownership is one of independence, where we are in control of our own destiny and not beholding to any financial institutions.
This gives our customers the confidence that we will not only sustain in delivering on their needs, especially on large, long term projects or multiple site roll-outs but through ensuring we always have the ability to constantly add value.
Family owned means you get a business that can make decisions for the long term that directly benefit its customers and employees. We have second-generation family members managing the day to day business activities where our values and beliefs that helped develop and grow our business over 30 years ago still prevail. You benefit from direct access to the owners and key decision makers at all times.
Just read some of our customer testimonials and you will see we actually deliver on this point of differentiation, easy to say but difficult to achieve. Often called upon to go the extra mile – our empowered Customer Managers really do embody all that is good about J M Scully.
Long term relationships with high levels of repeat business
Our customer base is made up of very well known brands and it is a real delight to be associated with them but we know that we must always deliver on the basics of time cost and quality and there is no room for complacency that can come from familiarity. Really knowing our customers through time allows us to deliver on their expectations time and time again and we can help them to deliver on their objectives whilst seeking new and innovative ways to add value.
We are not encumbered by the demands of a large and structured organisation with multiple layers of management and divisions. We are big enough to deliver on our customer’s requirements but our can-do approach and structure allows us to react quickly to a customer’s urgent needs or a change in our market.
Where the mechanical and electrical elements of most modern construction and fit-out schemes can be 40% of the total project cost having the ability to directly manage our own electrical division is critically important to us and once again gives us the control to the benefit of our customers. We also recognise the increasing complexity of projects and the demands this places on the electrical packages and we feel this is money well spent to ensure J M Scully remain a competitive force for the future.